Terms Portal

Please read the managed service agreement carefully as it contains important information regarding your legal rights, remedies and obligations.

Managed Service Agreements

Please read the managed service agreement carefully as it contains important information regarding your legal rights, remedies and obligations.

Download a full copy of the applicable Agreement, regulating delivery of your service, below. Should you have any questions don't hesitate to contact us.

If an End User is using the Managed Service then it is contracting with Strategic Solution Architects Proprietary Limited (Registration No. 1991 / 002268 / 07) or its subsidiaries, holding company or holding company’s subsidiaries (the “Managed Service Provider”).

The Managed Service Provider provides managed services, in the form of software and/or support and/or other services (collectively, the “Managed Services”) to End Users, which Managed Services are more fully described in the documents below and any other websites through which the Managed Service Provider makes the Managed Services available.

By accepting the Managed Service Providers quote, proposal or order form for Managed Services, or by engaging with the Managed Service Provider for delivery of the Managed Services based on the quote, proposal or order form, the End User agrees to comply with and be legally bound by the terms and conditions of the Managed Service Agreement.

The terms and conditions contained in the Managed Service Agreement govern the End User’s use of the Managed Service and constitutes a binding legal agreement between the End User and the Managed Service Provider. If the End User does not agree to the terms and conditions contained in the Managed Service Agreement then the End User is not entitled to use the Managed Service.


Products Price List, download it here.


Download a full copy of our Development Services Terms and Conditions here.

Download a full copy of the Insight for SAP Sybase Managed Service Agreement here

Click here to download a copy of the Trial License

Download a full copy of the DIAG Managed Service Agreement here

Download a full copy of the !nsight for IBM Managed Service Agreement here

Download a full copy of the !nsight for Informix Managed Service Agreement here

Download a full copy of the !nsight for DB2 Managed Service Agreement here

Click here for Use Rights for !nsight for SAP Sybase

Download a full copy of the Services Terms and Conditions here

Download a full copy of the Delphix End User License Agreement for Government use here

Download a full copy of the Delphix End User License Agreement for commercial use here

Download a full copy of the Informatica License and Services Agreement here

Download a full copy of the KINETICA Managed Service Agreement here

Download the Online Non-Disclosure Agreement short form here

Download the Online Non-Disclosure Agreement here

Download the Online Non-Disclosure Non-Circumvention Agreement here

Download the Software AG - Cloud Services Agreement here.

Download the Software AG - Enterprise Active Cloud Support Agreement here.